KennethS
TJ Addict
Dang, your old panels look new compared to mine. The Arizona sun and heat are brutal to plastic.
Dang, your old panels look new compared to mine. The Arizona sun and heat are brutal to plastic.
Attached more pictures, comparing them to my dash and the existing panels. There is a caveat though with the current panels, they've been painted by the body shop who got some custom paint mixed up for them.
One this is definitely sure, the pattern molded into the panel is slightly different. Again, I wonder if that's just something that was changed on later models.
Either way, good enough for me. Still looks better than the one with a sanded and patched crack. Worst case it annoys me and I guess I paint them using the paint the body shop gave me. They have some heft to them too. I'm going to install in a few weeks when I get back from traveling. I can compare overall build quality more then. And the color against the back of the original panels that will not be faded/painted.
Once she realized it was not food, she was quite indifferent.
View attachment 634842
View attachment 634843
View attachment 634844
View attachment 634845
View attachment 634846
View attachment 634847
View attachment 634848
It looks like the color you ordered is Slate. If you have a 98 TJ, that's not a match.
They definitely shouldn't be scuffed, I'd expect them to be immaculate for the asking price. I imagine they'll address it, probably not so good for future sales if they don't. Thanks for posting.
We are on it! thank you for letting us know!
Hey, I was the one that got the beat up shipment via UPS. I can confirm, Summit's CS rep through WhatsApp took care of me, I've got a new shipment coming. Though they did try to lowball me at first, just offer me $50 off if I could "fix" them myself. But after I said no, they filed the damage claim w/ UPS and shipped a new set. New set shows up tomorrow according to tracking.
Thanks for understanding, always have new parts bugs to work out on new parts to market. I'm working on better packaging and always welcome suggestions to improve. Received the final samples on the half door panels and will test them next week.
Thanks again
Kevin
Thanks for understanding, always have new parts bugs to work out on new parts to market. I'm working on better packaging and always welcome suggestions to improve. Received the final samples on the half door panels and will test them next week.
Thanks again
Kevin
Dunno what to do here. When I get back home next week I'll inspect more closely. I don't want to keep complaining to Summit CS and keep ending up in this situation.
I think I have a UPS guy that hates me. My replacement set came today. The box was actually worse than the first one. On one side, the tape was split halfway open. On the other side the corner was so beat up it ripped halfway open and the little inner flap was sticking out.
I didn't take pictures of the panels themselves because I had to get to the airport. But I did inspect them and somehow they're in better shape than the first. There are definitely are scuff areas similar to the first set. But they're much smaller and down lower on the panels. But one of the panels does have a scuff on the top edge near what would be towards the rear of the door.
Dunno what to do here. When I get back home next week I'll inspect more closely. I don't want to keep complaining to Summit CS and keep ending up in this situation.
View attachment 635286
View attachment 635287
Unlimited free replacement panels!![]()
Good morning, I'm at the Hot August Nights show and working remotely. We are re-boxing all the boxes in stock and the supplier will be adding better boxes and packing material on the next re-stocking orders. Thank you for your patience and good luck with your Jeep!
What should I do here? If I contact Summit CS when I get back home, is there a chance I can get yet another set with the better packing materials?
Again, I appreciate your hard work here. I know launching a product there's always bugs to be worked out.
