You guys are hilarious. Good to know I'm not the only one.
They have a shiney web site and convincing on hold messages. "Industry leading customer service" which you hear the entire time on hold.
I can tell their email responses and chats are definitely outsourced however I find that more common in many businesses.
It's a shame because they talk a good talk.
They have a shiney web site and convincing on hold messages. "Industry leading customer service" which you hear the entire time on hold.
I can tell their email responses and chats are definitely outsourced however I find that more common in many businesses.
It's a shame because they talk a good talk.
