I won the 2-speed version of that winch 15-17 years ago in a raffle at a 4x4 event. Heaviest box I've ever had to lift & carry back to my Jeep.I run a MileMarker 9,500 lb hydraulic for the last 15 Years.
I won the 2-speed version of that winch 15-17 years ago in a raffle at a 4x4 event. Heaviest box I've ever had to lift & carry back to my Jeep.
Superwinch Tiger Shark 9500SR wired into the cab with toggle and winch controls
I keep hoping I win another winch just so I can sell it lol. That's what I did when I won that Milemarker 2-speed hydraulic winch, I sold it rather than replace my Warn HS-9500i winch with it. While hydraulic winches are great for industrial uses like tow trucks, I'm no fan of them for offroad use due to their slow speed.HAHA. Last year at Trailfest I won a Quadratec 9500 Winch with synthetic rope which I was psyched about since I needed a winch so lugging that back to my campsite felt triumphant. Then this year at my club event I won a TuffStuff 9500 winch and I was like really? Another winch? I don't want to lug this damn thing!![]()
This is good to know...Considering I just installed the same winch on my Jeep.Gotta hand it to smittybilt on the reliability of their newer winches though. A friend of mine has a smittybilt x20 on the shop jeep. The boss told him he can only replace it with a warn when it fails. He's been TRYING to kill it for about 5 years now with no success.
—
There must have been a time
when we could have said no.
Nice! If only every business showed as much concern for their customers...One issue I know exists with Smittybilt and their winches is you can't count on them to stock spare parts for them. One Smittybilt winch owner reported on JF that he had a solenoid go bad when the winch was still under warranty. When Smittybilt couldn't provide a replacement solenoid, they sent him a replacement winch instead. Sounds great, right? But they only did that because it was still under warranty. What happens years down the road after the warranty has expired when you need a replacement part and Smittybilt doesn't have it? They're not going to continue sending replacement winches out when a part like a Solenoid fails after the warranty has expired. Not to mention Warn uses a common type of solenoid that is easily sourced from sources like .https://www.dbelectrical.com/solenoids/winch-golf-cart/. Not so with Smittybilt's different solenoid design.
Warn has a policy to carry plenty of spare parts for all their products, even their earliest winches. Heck I broke a Warn hub by smashing it into a rock on the trail and Warn still had spare hub parts for me (no charge) when I called them, despite the fact they had sold their entire hub line to Randy's Ring & Pinion gears ago. They no longer sell hub kits but they still have spares for those they did sell. And spares for all of their entire winch line they've ever manufactured... a long-term policy of theirs.
And their de facto warranty is a lifetime warranty for parts. I didn't even have a receipt for my broken Warn hub yet they sent it out to me 2nd Day UPS. Their post-sales support is just one reason I'll never run any winch but a Warn.
One Smittybilt winch owner reported on JF that he had a solenoid go bad when the winch was still under warranty. When Smittybilt couldn't provide a replacement solenoid, they sent him a replacement winch instead. Sounds great, right? But they only did that because it was still under warranty. What happens years down the road after the warranty has expired when you need a replacement part and Smittybilt doesn't have it? They're not going to continue sending replacement winches out when a part like a Solenoid fails after the warranty has expired.
Yep warn has some of the best customer service going. I believe the odd solinoid on the smitty is actually called a contactor and warn is also using them in their higher end winches. Warn may sell you one later on but it's mega bucks as it comes with the box and all the wires. I bought one from runva Canada for 79 Canadian shipped to my door. It's a much better system than solinoids. If you want to rebuild a smitty you are probably on your own to source parts, but it can be done.One issue I know exists with Smittybilt and their winches is you can't count on them to stock spare parts for them. One Smittybilt winch owner reported on JF that he had a solenoid go bad when the winch was still under warranty. When Smittybilt couldn't provide a replacement solenoid, they sent him a replacement winch instead. Sounds great, right? But they only did that because it was still under warranty. What happens years down the road after the warranty has expired when you need a replacement part and Smittybilt doesn't have it? They're not going to continue sending replacement winches out when a part like a Solenoid fails after the warranty has expired. Not to mention Warn uses a common type of solenoid that is easily sourced from sources like .https://www.dbelectrical.com/solenoids/winch-golf-cart/. Not so with Smittybilt's different solenoid design.
Warn has a policy to carry plenty of spare parts for all their products, even their earliest winches. Heck I broke a Warn hub by smashing it into a rock on the trail and Warn still had spare hub parts for me (no charge) when I called them, despite the fact they had sold their entire hub line to Randy's Ring & Pinion gears ago. They no longer sell hub kits but they still have spares for those they did sell. And spares for all of their entire winch line they've ever manufactured... a long-term policy of theirs.
And their de facto warranty is a lifetime warranty for parts. I didn't even have a receipt for my broken Warn hub yet they sent it out to me 2nd Day UPS. Their post-sales support is just one reason I'll never run any winch but a Warn.
I've run the SuperWinch Tiger Shark 9500 SR for a year now without issue, used several times on the trail, often without any usage for two-three months.Just bought a SuperWinch Tiger Shark 9500 SR, which is sitting in the garage until my new bumper comes in.
