I had an AC unit go out the other day. I did not want to deal with it and called the company who installed it 7 years ago. Turns out they were bought out by a different firm. Most of the time with a unit this age it’s a capacitor failure. I figured service call fee, 1 hour labor plus parts. $300 max.
First thing the tech asks me is if I’m a member of their “Service Club”. First red flag. He opens the access panel puts on some type of meter and shows me a red light on it. Says my compressor motor is bad. Then tells me I need a new capacitor, contactor and compressor rejuvenation kit. All for just $1500. $1325 if I was a “Club Member”. $500 for the capacitor, $500 for the contactor and $500 for the rejuvenation kit. I told hime to close everything up and send me an estimate in writing. Then he said he could just replace the capacitor for $500. I nicely asked him to pound sand. Luckily he did not charge me anything.
I went on line and bought the genuine factory capacitor and contactor for $40 with shipping. The factory compressor rejuvenation kit is $40 and is just an extra capacitor.
Even with a generous markup and no more than 2 hours of labor $1500 seems excessive.
I can’t believe people fall for this shit.
I’m getting to the age where I don’t want to mess with some repairs on my rentals and I have reliable and reasonable people for every trade except HVAC. I guess I need to look harder.
Looked back in my Amazon history and I paid $19 for a capacitor to fix an AC unit back in 2018.
