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Is this normal? Left side pic, pads not sitting in place. Right side pic in place. Should they move or stay put?

Took Jeep in for brakes... rotors, calipers, pads, extended lines. Also upper and lower ball joints replaced, and new upper and lower control arms. After all this, I get this grinding noise on and off when breaks applied. Tech checked it out, and thinks its the tiny clips keeping pads aligned...